State Farm® Insurance Agent Mario Castaneda
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Lee
September 16, 2024
"Excellent. Quick response and solid customer service. The entire office is very helpful."
Oswaldo Dominguez
June 26, 2024
"Abby is very good"
Sebastian Miranda
May 27, 2024
"Abby Bella is great, she’s very helpful!"
Oscar Barron
February 2, 2024
"Marco was thoughtful & thorough, he walked us through switching and bundling our home & auto insurance"
Jennifer Rocha
January 31, 2024
"The staff was great, professional, and very well versed on their policies. It was a big plus that they were bilingual as well!! They truly made the transition over easy."
Richard Jara
January 30, 2024
"Desteny helped me so much, she was very helpful and informative!! Thank you so much! Also, very friendly place!"
Jennifer Quizhpi
January 29, 2024
"The agents here provide great follow-up and attention when it is about the insurance that can be recieved for any home, auto or dog policy. Especially the Agent Desteny who works to meet the client's needs at the time."
"Thank you for the 5 star review, Jennifer!"
Carla Moreno
January 29, 2024
"It’s my first time getting life insurance. I had a bit of anxiety about dealing with it. But i was recommended to go to Marco and he was so patient with me. I thought I would feel overwhelmed but honestly I felt great about my choice.. He was very understanding about my financial concerns and went through all my options. He answered ever question I had, and made the whole thing easy. I even switch car insurance. Overall this experience was great. Thank you Marco!"
Bayron Lopez
January 22, 2024
"Excelente servicio muy amables y mejores precios"
Jose Barron
January 20, 2024
"Mi experiencia con el agente Alex ha sido muy buena. Siempre me recibe bien y me ayuda en todo lo que necesito. Todos son muy amables. Se los recomiendo."
Beca
January 18, 2024
"Having to switch insurance is not a fun thing and doing it in the midst of a cross country move is extra stressful but Mario’s office made it the most pleasant thing! Every person I dealt with was so kind and efficient. I’m so thankful for everything they did and so happy I chose this location to work with. Thank you guys!"
Nicholas Inglin
December 24, 2023
"Great service and kind staff!"
Olivia Garcia
November 7, 2023
"Easy to work with!"
mariely torres
October 20, 2023
"Friendly and amazing service! Such a great help and information anbout insurance! Thank you so much!!!"
Rosa Perez
October 10, 2023
"Alex is very helpful and professional. Great customer service ."
Joaquin Castillo
September 26, 2023
"Mario and his son were wonderful professional and helped me out with all my life insurance questions I had"
Pablo Astudillo
September 22, 2023
"I called to get more information on the claim process and Sonia answered all my questions throughly. Great service!"
"Hey Pablo 👋, we appreciate you taking the time to leave us a review. Thank you for your service. "
Luis Estrada
September 21, 2023
"I am extremely disappointed with the lack of professionalism and poor customer service exhibited by this office. My wife had called in and spoke with Alex who never returned our call back. After submitting an inquiry through their website and eagerly awaiting their response, We never received any follow-up from him. As a potential customer, I expected a prompt and courteous reply to our query. We have now insured elsewhere but would have liked to stay in our community. I sincerely hope that you guys as a company take this review as an opportunity to improve its customer service and recognizes the importance of valuing potential clients."
"Hello Luis, I deeply apologize for any inconvenience called. We take every customer request serious. I have tried looking up the account and am unable to locate your name in our system. We also have no record of the quote. I would love to get some more insight if you have time, please call me (Brian) at 773-486-3600. Thank you so much!"
jennifer Morales
September 21, 2023
"Sonia is always so nice and helpful. Explains everything really well."
"Thank you, Jennifer for the high praise on Sonia and the 5-star review! We appreciate your service. "
Anita Riaz
August 16, 2023
"The account manager was very helpful went the extra mile to make me satisfied kept a great attitude and it was an overall pleasant experience dealing with him !"
"Hey Anita, thank you for taking the time to leave us a great review! "
Aman Rai
August 16, 2023
"Guys check out with Danny at this location, he is the one the best I have met in recent times"
"Hello Aman, thank you for the high praise towards our team member. We appreciate your review!"
Aldo Flores
July 27, 2023
"I have several policies with state farm. Mario’s office is the best! Dealing with Alex was exceptional. He was very easy to work with and attentive. He went above and beyond to help me get insured in a timely manner. Thank you very much!"
"Aldo, thank you for taking the time to leave us a review. We think Alex is exceptional too and we are so happy to hear you had a great experience with out office. Thank you for your service. My best, Mario Castaneda & Team "
Maria Flores
July 26, 2023
"Muchas gracias me atendieron bien."
"Thank you for the 5-Star review, Maria! "
Joshua De Guzman
July 17, 2023
"Mario and his team are always phenomenal when I need any assistance. I most recently had windshield damage due to a rock and I called to inquire about my comprehensive coverage and get help to make a claim. Alexander Franco, the account manager, was very personable, friendly, and stayed with me on the line while completing my claim. It was such a quick and painless process and in less than 30 mins I got an appointment scheduled with Safelite to replace my windshield this week. Thank you Alexander!"
Yarelis Rocha
July 10, 2023
"Amazing service and very polite!! They are very helpful, totally recommend them."